Industry endorsements: judge this moving company by the company we keep
National Association of Senior Move Managers
The National Association of Senior Move Mangers (NASMM) is the leading membership organization for Senior Move Managers. NASMM is recognized for its innovative programs and expertise related to senior move management, transition and relocation issues affecting older adults.
Wheaton World Wide Moving is proud to be an industry premier partner of NASMM. As an industry partner, Wheaton regularly attends their tradeshow and also works heavily in the local markets with NASMM members. Wheaton understand the importance of assisting in this type of challenging move, and values the partnership with NASMM.
The American Moving and Storage Association (AMSA) launched a new consumer protection and certification program called ProMover on January 1, 2009. This initiative is designed to fight imposters, known within the industry as "rogue operators," like never before by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense.
The new ProMover program takes the
worry and the hassle out of moving by helping consumers
identify quality professional movers who subscribe to AMSA's goals
and by providing them with information and assistance with
everything from finding a mover, to getting an estimate and
tips, to understanding valuation and insurance.
Under the new requirements, standards for AMSA membership have been expanded to include a review of any felony convictions of the company's owners, officers or majority stockholders regarding matters over which the Federal Motor Carrier Safety Administration (FMCSA), the Surface Transportation Board (STB) or any state consumer protection agency has jurisdiction; verification of company ownership with the appropriate state corporation commission; and a review of each applicant's Web site for improper advertising. Each new applicant must also complete a signatory agreement attesting it will comply with FMCSA and STB regulations and uphold the AMSA Code of Ethics.
As the representative of the nation's household goods movers, AMSA holds itself out as the good steward of the moving industry. We believe in effective government regulations and policies which enable AMSA members to provide quality service at compensatory prices. Along with providing advocacy for consumers utilizing professional moving and storage services, AMSA strives to furnish information that informs the public about their rights and responsibilities when they move and the value of professional moving and storage services.
The ProMover program promotes ethical principles in the moving and storage industry and works with federal and state governments to mitigate unethical moving practices; it clearly separates professional movers from rogue operators masquerading as legitimate movers. And most importantly, this program aids consumers by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement.
To qualify as a ProMover, movers must pass a rigorous review of professional business standards. In addition, each mover must execute a Signatory Agreement affirming that they agree to uphold AMSA's Code of Ethics and bylaws, to use/display any AMSA logo, including the ProMover logo, in a professional manner, and to observe all FMCSA/STB consumer regulations.
It is important to keep in mind however that AMSA is not a governmental agency and does not have the authority to order refunds or reimbursements for damages, force a settlement or to demand any type of compensatory payment from your mover. Although ProMover members have agreed to meet AMSA standards, participation in the ProMover program does not represent a guarantee by AMSA of their performance; however, AMSA does routinely remove movers that no longer meet standards from AMSA membership. Only moving companies approved to be ProMovers will receive access to the ProMover logo and are authorized to use it in their advertising and promotional material.