Industry endorsements: judge our company by the company we keep

Good Housekeeping Seal

Consumers have relied on the assurances of the Good Housekeeping Seal since 1900. Behind the prestige of the Seal is a staff of highly trained experts who continually review products and advertisements in Good Housekeeping magazine. The Good Housekeeping Institute has great pride in the integrity of its Seal, and the companies that carry it fully understand the weight implied by its designation.

Each year since 1964, Wheaton World Wide Moving has earned the Good Housekeeping Seal for interstate moving - and continues to be the only moving company to receive that honor. With customer satisfaction ratings perpetually at 95 percent or higher, the industry's most qualified drivers, and Wheaton's state-of-the-art tracking and communication systems, you can rest assured Wheaton will uphold the Seal's standards for service. Trust your belongings and memories to this Good Housekeeping Seal holder. Trust Wheaton to move your life.

Steinway & Sons

Since 1853, Steinway & Sons pianos have set an uncompromising standard for sound, touch, beauty and investment value. Steinway remains the choice of 9 out of 10 concert artists, and countless pianists, composers and performers around the world.

Not surprisingly, Steinway & Sons, a company with such high standards for quality, has chosen Wheaton World Wide Moving each year since 1990 as the official movers of their pianos. Wheaton professionally coordinates and transports Steinway piano tours nationwide protecting the integrity of the product.

Wheaton currently orchestrates moving the 5 Browns on their US tour and has previously moved the magnificent Vladimir Horowitz Piano and Steinway's new art case piano for the millennium, "Rhapsody." Steinway & Sons trusts Wheaton to deliver a moving performance every time, and you can, too.

ProMover

The American Moving and Storage Association (AMSA) launched a new consumer protection and certification program called ProMover on January 1, 2009. This initiative is designed to fight imposters, known within the industry as "rogue operators," like never before by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense.

The new ProMover program takes the worry and the hassle out of moving by helping consumers identify quality professional movers who subscribe to AMSA's goals and by providing them with information and assistance with everything from finding a mover, to getting an estimate and packing tips, to understanding valuation and insurance.

Under the new requirements, standards for AMSA membership have been expanded to include a review of any felony convictions of the company's owners, officers or majority stockholders regarding matters over which the Federal Motor Carrier Safety Administration (FMCSA), the Surface Transportation Board (STB) or any state consumer protection agency has jurisdiction; verification of company ownership with the appropriate state corporation commission; and a review of each applicant's Web site for improper advertising. Each new applicant must also complete a signatory agreement attesting it will comply with FMCSA and STB regulations and uphold the AMSA Code of Ethics.

As the representative of the nation's household goods movers, AMSA holds itself out as the good steward of the moving industry.  We believe in effective government regulations and policies which enable AMSA members to provide quality service at compensatory prices. Along with providing advocacy for consumers utilizing professional moving and storage services, AMSA strives to furnish information that informs the public about their rights and responsibilities when they move and the value of professional moving and storage services.

The ProMover program promotes ethical principles in the moving and storage industry and works with federal and state governments to mitigate unethical moving practices; it clearly separates professional movers from rogue operators masquerading as legitimate movers. And most importantly, this program aids consumers by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement.

To qualify as a ProMover, movers must pass a rigorous review of professional business standards. In addition, each mover must execute a Signatory Agreement affirming that they agree to uphold AMSA's Code of Ethics and bylaws, to use/display any AMSA logo, including the ProMover logo, in a professional manner, and to observe all FMCSA/STB consumer regulations.

It is important to keep in mind however that AMSA is not a governmental agency and does not have the authority to order refunds or reimbursements for damages, force a settlement or to demand any type of compensatory payment from your mover. Although ProMover members have agreed to meet AMSA standards, participation in the ProMover program does not represent a guarantee by AMSA of their performance; however, AMSA does routinely remove movers that no longer meet standards from AMSA membership. Only moving companies approved to be ProMovers will receive access to the ProMover logo and are authorized to use it in their advertising and promotional material.