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Your rights and responsibilities when you move

As you prepare for your upcoming move, we want to make sure you have read "Your Rights and Responsibilities When You Move." This was created by the Federal Motor Carrier Safety Administration's (FMCSA) consumer protection regulation. This .pdf also containsthe FMCSA's "Ready to Move," brochure. Both pamphlets provide you with valuable information during this important time.

 

In addition, please take the time to read American Moving & Storage Association's Household Goods Dispute Settlement Program. Click here for AMSA's Dispute Settlement Program brochure. 

 

If you would like more information about moving best practices and your rights and responsibilities as a customer, click here to visit the FMCSA's Web site.


At Wheaton, we want you to have realistic expectations and understand the many factors that go into a household move. If you have any questions about the information provided, please contact us at 1.800.932.7799 or wheatoncustomercare@wvlcorp.com.

“The circumstances of my move were very painful emotionally and, of course, stressful, as a move is for anyone. However, the entire team that I worked with made my move as pleasant as it could have been. On a scale of 1-10, they get an 11!”

Jeanne, Brentwood, TN