Indianapolis-based Wheaton World Wide Moving came out of 2020 successfully, though the household goods industry as a whole experienced a 21.4 percent decline during the pandemic. A combination of acquisition and focus on customer experience by announcing A.J. Schneider as Wheaton’s new president, effective January 2021. Schneider is also on the Board of Directors and has been promoted from Executive Vice President.
Background of Wheaton’s new president
Schneider has more than 16 years of industry experience – 14 of those years with Wheaton. He is directly responsible for a variety of the company’s key departments, including Agency Development, Sales, Marketing, Customer Service and Revenue Accounting. Over the years, his role has evolved into more direct responsibility for the company’s overall internal and external results.
“I’ve worked with A.J. for more than a decade, and I’m pleased to be able to put him in a position to have an even greater positive effect on our company and our brands,” said Mark Kirschner, CEO of Arpin Van Lines. “I believe A.J.’s progressive approach will continue to benefit our customers and employees across the country.”
Wheaton’s new president sees progressive future
During his tenure at Arpin, it has been clear that Schneider takes an out-of-the-box, creative approach to the industry – a thought process that needs to continue for future success in household goods. Schneider has represented the company across the industry, from national and state associations to external groups focused on quality and customer experience. He has also been an integral part of relationships with corporate accounts and Wheaton’s acquisitions of Bekins Van Lines (2012), Clark & Reid (2013), Stevens Worldwide Van Lines (2019) and Arpin Van Lines (2020).
As the company continues to evolve, Schneider will take on increased responsibilities for the future success of the van line and will become further involved in other areas of the company.