This article is part of a multi-part series to recommend consumer-friendly Web sites about moving. These Web sites are meant to protect and assist consumers as they navigate the sometimes confusing world of household moving. We polled some of our best Wheaton agents to find out what Web sites have the best information and that customers can trust.
- You can read part 1 of our editor’s pick series here, where we discuss the government Web site called ProtectYourMove.gov
- You can read part 2 here, where we discuss the Federal Motor Carrier Safety Administration Web site
In Part 3, we are recommending the Better Business Bureau Web site. This is already an extremely popular Web site with consumers of all kinds, but we thought moving customers would want to know about the special tools and information specifically for you.
The most helpful function of the Better Business Bureau Web site when you’re planning a move is that it allows you to look up a moving company and read a comprehensive business review including complaints filed by other customers. The BBB rates accredited companies on a grade scale of A through F and explains the factors that went into each rating.
Researching a moving company on the Better Business Bureau Web site might seem like a basic first step, but it’s surprising how few people do research before handing over their money and belongings to a moving company. Spend the few minutes it requires now in order to save a lot of frustration later.